Customer Support Alarm.com

Configure Unexpected Activity Alert notifications
Unexpected Activity Alerts can be configured using the Customer app or Customer Website.  To configure Unexpected Activity Alerts using the Customer a...
Mon, Nov 6, 2023 at 1:18 PM
Create/edit a no-show alert notification
A no-show alert notification can notify users if a given user code was not used to disarm the system within a specified time frame.  To create a no-sho...
Mon, Nov 6, 2023 at 12:42 PM
Create/edit a sensor left open notification
A Sensor Left Open notification can notify users if a door, window, or other sensor is left open for a specified duration.  To create a sensor left ope...
Mon, Nov 6, 2023 at 12:43 PM
Create/edit an arming reminder notification
An arming reminder notification can notify users if the system has not been armed by a certain time.  Create an arming reminder notification Collapse...
Mon, Nov 6, 2023 at 12:44 PM
Create a sensor activity notification
A sensor activity notification notifies recipients when a sensor is opened or activated.  To create a sensor activity notification using the Customer a...
Mon, Nov 6, 2023 at 12:45 PM
Create a system event notification
A system event notification notifies users of important security and property management concerns, such as low battery or malfunctions.  Types of syste...
Mon, Nov 6, 2023 at 12:47 PM
Create an alarm notification
An alarm notification notifies recipients by email, SMS text, or push notification when there is an alarm event at the property.  To create an alarm no...
Mon, Nov 6, 2023 at 12:48 PM
Create/edit an arming event notification
An arming event notification can notify users when and who is arming and disarming the system.  To create an arming event notification using the Custom...
Mon, Nov 6, 2023 at 12:49 PM
Create a new login
Individual logins for customer website and customer app users can only be created using the customer website. If the desired login name is not accepted, it ...
Mon, Sep 16, 2024 at 6:59 AM
System Users
Change a system user code Important: If you do not see the options outlined on this page, you may not have the required permissions to complete this action...
Mon, Sep 16, 2024 at 7:09 AM